Shipping & Returns
Domestic “Local” Shipping in Qatar
We ship all across Qatar within 3-5 working days.
We offer express worldwide international shipping through DHL and Aramex.
General Policy (pre-owned collection is not included)
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Items returned must be in the same condition received in. If damages or changes in the item's condition are noted, Match and Style has the right to decline the refund.
Pre-Owned Collection Policy
Given the sensitivity of the pre-owned items the below policies shall apply for local and international orders:
Domestic "Local" Return Policy
You are given 6 hours to fully accept the order after receiving it, after 6 hours the order may not be returned. This policy is to ensure safety of the authenticity and quality of items sold through Match and Style.
International Return Policy
For international orders, you are given 48 hours from the time of receiving the item as per the shipping receipt copy to fully accept the order after receiving it, after 48 hours the order may not be returned. This policy is to ensure the safety, the authenticity and the quality of the items sold through Match and Style.
Note: for further information please visit our refund policy page: https://www.matchandstyle.com/policies/refund-policy
Sunday-Thursday from 3pm-10pm (GMT+3).